legianbetPrivacy Policy

This page describes what we collect when you use legianbet and how we keep that data protected. We at legianbet take your privacy seriously. When you access our platform via Android APK or iOS browser, create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place bets on Liga 1, Piala AFF, or other games, we collect certain information. We use that information only to verify your identity, process your transactions, comply with law, and improve our service.

We do not sell your data to third parties. We do not use your information for marketing without your consent. We encrypt your data in transit and at rest, and we restrict access to authorised staff only. This policy explains what we collect, how we use it, how long we keep it, and what rights you have.

If you have questions about this policy or how we handle your data, contact our support team through your legianbet account or via email.

What Data We Collect on legianbet

Account Registration and KYC Information

When you open an account on legianbet, we collect your full name, date of birth, email address, phone number, and government-issued ID number (KTP, passport, or driver's license). We also collect your residential address. We use this information to verify your identity through our KYC (Know Your Customer) process, which is required by Indonesian anti-money-laundering law.

We store your KYC documents securely in a separate, restricted database accessible only to our compliance team. We do not share this information with third parties except as required by law (e.g., if a court orders us to disclose it). We keep your KYC data for at least two years after your account closes, as required by regulatory standards.

Payment and Transaction Data

When you deposit funds on legianbet via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer to mobile banking, local payment, online payment, or e-wallet, we collect transaction details: the amount, the date, the payment method, and a reference number. We do not store your full bank account number or card number — instead, we tokenise it, meaning we keep only a reference code that our payment processor can decode.

We use this data to reconcile deposits, process withdrawals, detect fraud, and comply with financial regulations. We share transaction data with our payment processors and banks only as necessary to complete your transaction. We keep transaction records for at least two years for audit and compliance purposes.

KYC (Know Your Customer)

Verification process where we confirm your identity using government-issued documents. Required by law to prevent fraud and money laundering.

Tokenisation

A security method where we replace sensitive data (like your bank number) with a reference code. Your actual account number is never stored on our servers.

Data Retention

How long we keep your information. We retain KYC and transaction data for at least two years after your account closes.

Third-Party Processor

A company we hire to handle specific tasks (e.g., payment processing). We share only the data they need to do their job.

Betting and Gaming Activity

We collect data about your betting and gaming activity on legianbet: which games you play, how much you wager, your wins and losses, and the dates and times of your activity. We use this data to calculate your account balance, detect suspicious patterns (e.g., rapid large bets that might indicate account compromise), and comply with regulatory reporting requirements.

We do not use your gaming data to profile you or target you with marketing. We do not share your gaming history with third parties except as required by law. We keep your gaming records for at least two years.

Device and Usage Data

When you access legianbet via Android APK or iOS browser, we collect technical information: your device type, operating system version, IP address, browser type, and the pages you visit. We use this data to diagnose technical issues, optimise our platform for different devices, and detect security threats (e.g., if your account is accessed from an unusual location).

We also collect data about your use of push notifications, app settings, and login times. This helps us understand how users interact with legianbet and improve the mobile experience. We do not use this data to track your location in real time or to identify you outside of legianbet.

We at legianbet collect only the data we need to operate securely and comply with law.

Our legianbet Data Protection and Your Rights

How We Protect Your Data

We at legianbet protect your data through encryption, secure password hashing, and access controls. All communication between your mobile device and our servers uses TLS 1.3 encryption, which prevents eavesdropping. Your password is hashed using bcrypt, a one-way algorithm — we cannot recover your original password even if we wanted to. Your KYC documents and payment details are stored in encrypted databases accessible only to authorised staff.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We use a Web Application Firewall (WAF) to block common attacks. We comply with PCI DSS (Payment Card Industry Data Security Standard) for payment security and with Indonesian data-protection standards.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to provide our service or comply with law. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive transaction data to process your deposits and withdrawals. Our hosting provider stores our servers and databases. Our compliance consultants may review KYC documents to verify regulatory compliance.

We do not sell your data to advertisers, data brokers, or other third parties. We do not share your gaming history or betting patterns with anyone except as required by law. All third-party processors are bound by confidentiality agreements and must comply with data-protection standards.

Your Rights on legianbet

You have the right to access, correct, and delete your personal data. You can request a copy of all data we hold about you by contacting our support team. You can ask us to correct inaccurate information (e.g., if your address is wrong). You can request deletion of your data, subject to legal retention requirements (e.g., we must keep transaction records for two years).

You have the right to withdraw consent for marketing communications. If you have opted in to promotional emails or SMS, you can opt out anytime through your account settings or by contacting our support team. You have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your data.

Cookies and Tracking

We use cookies on legianbet to remember your login session, store your preferences, and analyse how you use our platform. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use legianbet. We do not use cookies to track you across other websites.

We use analytics tools to understand traffic patterns and user behaviour. These tools may set cookies or use similar tracking technologies. We do not share analytics data with third parties except in aggregated, anonymised form (e.g., "non-specific info of users access legianbet via Android").

Data Retention and Deletion

We keep your data only as long as necessary. Account registration data is kept for the life of your account plus two years after closure. Transaction data is kept for at least two years for audit and compliance purposes. Gaming activity data is kept for at least two years. Device and usage data is kept for up to one year.

If you request account deletion, we delete your personal data (name, email, phone) within 30 days, subject to legal retention requirements. We retain transaction and KYC data for the legally required period (two years) even after account deletion. We do not delete data if we are required to keep it by law or if there is an outstanding dispute.

International Data Transfer

Our servers may be located outside Indonesia. When you use legianbet, your data may be transferred to and stored in other countries. We ensure that any international transfer complies with Indonesian data-protection law and includes appropriate safeguards (e.g., encryption, contractual agreements with processors). By using legianbet, you consent to this international transfer.

Changes to This Policy

We may update this privacy policy at any time. We will notify you of material changes via email or through a notice on legianbet. Your continued use of our platform after such notice constitutes acceptance of the updated policy. If you do not agree to the changes, you may close your account.

Contact legianbet

If you have questions about this privacy policy, how we handle your data, or if you want to exercise your rights (access, correction, deletion), contact our support team through your legianbet account. We respond within a few hours during business hours. You can also reach us via email or phone. Our support team is available in English and can assist users in Jakarta, Surabaya, Bandung, Medan, and other regions. We are committed to protecting your privacy and responding to your concerns promptly.